User manuals

Need support? reach out to us at hello@bibo.co.za

Maximise your BIBO experience

Welcome

Congratulations on your new BIBO bar. You are just moments away from enjoying endless pure, boiling and ice-cold water, at the touch of a button. As we want you to get the best from your BIBO bar, we ask that you read through this manual before getting things started. This manual is your go-to guide for your BIBO bar and includes practical advice and technical  information to answer any questions you may have.  However please remember that our team is just an email or phone call away should you have any further queries.

Visit www.bibo.co.za/contact, email help@bibo.co.za or call 0800 00 BIBO (2426). So let’s clink glasses and say ‘cheers!’ to many happy and healthy drinks with BIBO.

Note:

The pictures and diagrams in this manual are for reference only, please refer to your BIBO bar. We reserve the right to make corrections or changes to the information provided in this manual without prior notice being given. The products, functions, structures and designs described in this manual have been patented by our company and are thus protected by the UK, EU, South Africa and Australia patent offices. Version number 190901 © Copyright BIBO 2019, All Rights Reserved

Meet your BIBO bar

BIBO overview

  1. Touch screen interface
  2. 2.8″ TFT LCD screen
  3. Water outlets
  4. Front panel
  5. Removable Drip Tray 
  6. Lid
  7. Refrigeration condenser
  8. Hot tank switch
  9. Water inlet
  10. Rear panel
  11. Cooling fan
  12. Mains fuse
  13. Power seitch
  14. Mains power cable

The touch screen interface

  1. Zapper status
  2. Child lock status
  3. Calendar (DD – MM – YYYY)
  4. Clock (24 hour)
  5. Automatic on/off icon
  6. Power saving
  7. Boiling water button
  8. Super boil button
  9. Ambient water
  10. Chilled water
  11. Measured cup
  12. Lock button
  13. Heating & boiling water
  14. Chilling & cold water
  15. Menu button
  16. Water outlet indicator

Please note that your BIBO bar’s red Boiling Water Button (7), blue Chilled Water Button (190) and white Measured Cup Button (11) all have arros inside. This is because they act as scroll buttons when navigating through the BIBO bar menu. Similarly, the Menu Button (15) and Lock Button (12) act as a confirmation and back buttons respectively when in menu mode. 

Installing your BIBO bar

Before getting started

Our experienced installation teams are here to make sure that your BIBO bar is correctly installed. If you are installing your own BIBO bar, then please read through all the instructions carefully, familiarising yourself with and understanding all the steps completely before beginning.

If you are at all uncertain about any of the steps, please call us on 0800 00 BIBO (2426) and ask yo speak to one of our experienced technical team members.

On average a BIBO bar installation should take between one hour to an hour and a half.

Cautionary notes

  • Your BIBO bar weighs 17kg, so please tak care when lifting it from its box. 
  • The hot tank switch is clearly labeled at the back of your BIBO bar.
  • Please ensure that you do NOT turn the hot tank switch on until the BIBO bar has filled itself with water. 
  • Switching the hot tank switch on before your BIBO bar has filled with water will require a call out from our technical team (this comes with a fee).

Your BIBO bar toolkit

Your BIBO bar comes with a self installation kit consisting of a 3m length of 6mm white water supply pipe (1) a BIBO 1/2″ “T” connector with a ball valve (2), an easy to fit right angled stem fitting (3) and a zapper key (4).

Where to place your BIBO bar

The BIBO bar often takes centre stage in the kitchen and fast becomes the most loved and used appliance. It is for this reason that the choice of where to place and display your BIBO bar needs to be one that offers both convenience and style. 

However a few considerations need to be taken into account before choosing where to place your BIBO bar:

Your BIBO bar needs to be installed in a cool, dry place and kept away from any heat source.

There will need to be a suitable mains cold water supply nearby (more often than not, this will be located under our kitchen sink or behind your dishwasher and/or washing machine)

Your BIBO bar needs to be well ventilated. In order to ensure this, please keep the rear of the BIBO bar a minimum of 10cm away from the wall. Don't install your BIBO bar in a cupboard or closed off space.

You will need an electrical power supply. Your BIBO bar comes with a standard 3-pin plug

Water supply

The water pressure should be between 4bar and 6 bar. 

Before beginning the installation, you will need to identify a mains cold water supply nearby. To identify the cold water supply, turn on the hot tap and wait for the flowing water to get hot. Feel both pipes under the sink. The one hot to the touch is the hot water supply. WARNING: the pipe can get extremely hot and cause burns. Please take care!

The mains cold water supply will need to be turned off before beginning the installation. Often there is an angle stop valve which will enable you to isolate the cold water pipe. If not, then it will be necessary to turn off the mains water supply to your home/office. Please identify where the tap/isolation valve is located before getting started. 

Ensure that your water feed/supply is flushed out thoroughly into a bucket until clear water is visible with no sediment or dirt particles in the water. This is to ensure your BIBO bar does not block up. Be sure to do so especially in newly renovated homes and offices.

Step by step guide for self-installation

Preparations:

  • Decide where you will place your BIBO bar.
  • Carefully remove your BIBO bar from its packaging and place it in its preferred spot on the work surface.
  • Remove the plastic bag and protective covering from the cable and plug. 
  • Remove the drip tray wrapping and take out the zapper “key” from inside the drip tray (keep this somewhere safe – you’ll need it down the line when replacing your zapper).
  • Remove the protective cover from the touch screen.

 

Water supply connection

  • Isolate the mains water supply by either turning off the angle stop valve or turning off the mains water supply to your home/office.
  • Drain as much water as possible from the pipe connected to the angle stop valve before disconnecting it. It’s useful to have a cloth close by to dry up any spills.
  • Install the BIBO 1/2″ “T” connector into the mains water supply pipe. Make sure that the BIBO 1/2″ “T” connector is in the closed position (Picture 1)
  • Connect the 6mm white water supply pipe to the BIBO 1/2″ “T” connector and run it to the BIBO bar (Picture 2). You’ll need to flush the water feed out completely into a bucket, until the water is clear and free from sediments or dirt particles.
  • Remove the locking clip from the inlet water fitting (blue or white in colour) at the back of your BIBO bar (Picture 3).
  • Remove the blanking plug from the inlet water fitting, by depressing the ring. While depressing the ring, pull blanking plug out (Picture 4).
  • Insert the right angled stem elbow (provided with your BIBO bar) into the water inlet (Picture 5).
  • Refit the locking clip (Picture 6).
  • Push the 6mm white water supply pipe into the elbow at the back of your BIBO bar (Picture 7).
  • Open the ball valve on the BIBO 1/2″ “T” connector (Picture1)
  • Turn on the angle stop valve or your mains water supply.

Setting up your BIBO bar:

  • Plug the BIBO bar’s plug into a 3 pin socket.
  • Ensure that the hot tank switch is off at the back of your BIBO bar.
  • Turn on the power switch at the back of your BIBO bar. Please take caution to not confuse this with the hot tank switch.
  • Once turned on, your BIBO bar will display the BIBO logo followed by a zapper test; this means that your BIBO bar is operating correctly.
  • Now you should see the home screen. There should be a red bar on the left of the screen and a blue bar on the right of the screen.
  • Once you see the home screen, turn on the hot tank switch at the back of the BIBO bar.
  • A message will appear on your screen to fill the hot water tank.
  • Place a mug under the water outlets.
  • Push the red button ONLY ONCE to start the boiling filling process. DO NOT PUSH ANY BUTTON INCLUDING THE RED CUP BUTTON UNTIL THIS PROCESS HAS BEEN COMPLETED. (If by mistake you did push a button before seeing water flow from the nozzle switch off the heating switch immediately and then back on after 2 minutes). You will know that the boiling filling process has been completed when water starts to flow from the outlet nozzle situated under the screen. This usually takes about 1 minute from pushing the red cup button to water flow from the nozzle.
  • Once water starts flowing from the nozzle push any button to end the boiling filling setup process.
  • The hot tank will begin to heat up and the hot water temperature bar icon will be active on the screen as streaming upwards. When first used, the hot tank will take approximately 5 minutes to get up to the maximum temperature.
  • Similarly, fill the cold water tank by dispensing water from the cold water outlet. To do this touch the blue button and wait until water starts dispensing. Then touch any button to stop the water flow. 
  • It is recommended that you drain 1,5 litres from the cold tank and 1,5 litres from the hot tank before drinking from your BIBO bar. This is done by simply dispensing water for both chilled and boiling hot water. Note: The BIBO bar will automatically stop dispensing once 1.5 litres has been drained.
  • Your installation is now complete and your BIBO bar will be ready to be used and enjoyed.

Using your BIBO bar

Reference these icons in instructions:

Menu button

Boiling water button

Chilled water button

Measure cup button

Lock button

Ambient water button

The menu is the place to customise your BIBO bar according to your personal preferences, making it the perfect fit for your family, home and/or office.

In the menu you will be able to control the temperature settings, water dispensing quantity settings, time and date settings, language settings, energy saving settings, safety settings and ringtone settings.  

Additionally the menu contains your MAXI filter and zapper settings. There is also an option to restore your BIBO bar to its original factory setting (but please don’t ever restore your BIBO bar without consulting our BIBO technical team first).

To enter the menu touch the Menu Button and follow the on-screen prompts. Navigating the menu settings is easy.

To choose and enter into a particular setting touch the boiling water button (you will notice a right arrow in the hot cup) until the correct setting is selected(this will be highlighted with a bronze shade) and then touch the menu button again to select the setting. 

Touching the lock button will take you back to the previous screen. 

To adjust certain settings, touch the chilled water button (you will notice an up arrow in the chilled water cup) and/or the measure cup (You will notice a down arrow in the white cup) according to the on-screen prompts. If no selection is made within 10 seconds, your BIBO bar will default back to the home screen.

Water temperature settings

Your BIBO bar allows you to set your preferred water temperatures for boiling, hot, cold and ambient dispensing.

To adjust your temperature settings:

  1. Touch the menu button on your BIBO bar’s screen. You will see the temperature setting selected.
  2. Touch the menu button again to select and enter into the Temp settings. You will see the following icons at the top of your screen – Super boil, boiling, chilled and ambient/mix
  3. Touch the boiling water button to navigate between the temperature settings.
  4. Touch the chilled water button to increase the temperature and the measure cup button to decrease the temperature.
  5. Once you are happy with the temperature you have chosen, touch the menu button to save the temperature setting, Save after every change. 
  6. To return to the menu touch the lock button and to return to the home screen touch the lock button again.

Temperature tip:

When setting your boiling water temperature remember that the higher the altitude of your location, the lower the degree at which water reaches boiling point. For example, if you’re by the coast, your boiling water will be much hotter than if you up in the mountains. In order to make sure that your BIBO bar dispenses boiling water and does not turn the water to steam, select a boiling temperature according to the table. If you’re still not sure what is the best temperature for your location, please reach us on 0800 00 BIBO(2426) or help@bibo.co.za

Water quantity settings

Your BIBO bar allows you to preset your cup size for boiling, chilled and ambient (mix) water. Setting this up will allow your BIBO bar to automatically dispense the right amount of water for your cup. Please get your favourite glass and mug ready to set the water quantity.

To enter into your water quantity settings:

  1. Touch the menu button on your BIBO bar’s screen. And navigate to the quantity (QTY) setting by touching the boiling water button once/ You will then see the QTY setting selected.
  2. Touch the menu button again to select and enter into the QTY settings.
  3. You will see the following icons at the top of your screen boiling, chilled and ambient/mix
  4. Touch the boiling water button to navigate between the quantity settings.
  5. To set the quantity for boiling hot water dispensing: 
    1. Place your preferred mug or thermal cup on the drip tray below the water outlet.
    2. Navigate to the boiling water settings using the boiling water button. You will see a default time set up of 10 seconds. This is a time based quantity setting, which means that the water will dispense for the duration of that time.
    3. To customise the time, touch the boiling water button to start dispensing boiling hot water.
    4. Once your preferred amount of boiling water has been dispensed into your mug or thermal cup, touch the measure cup button to stop the water from dispensing. You will notice your BIBO bar counting up the seconds measuring the amount of time it takes to fill your mug or thermal cup.
    5. Touch the menu button to save the setting.
  6. To set the quantity for chilled water dispensing:
    1. Place your preferred cup on the drip tray below the water outlet.
    2. Navigate to the chilled water setting using the boiling water button. You will see a default time set up of 10 seconds, this is a time based quantity setting, which means that the water will dispense for the duration of that time.
    3. To customise the time, touch the measure cup button to start dispensing chilled water.
    4. Once your preferred amount of chilled water has been dispensed in your cup, touch the measure cup button again to stop the water from dispensing. You will notice your BIBO bar counting up the seconds measuring the amount of time it takes to fill your cup.
    5. Touch the menu button to save the setting.
  7. To set the quantity for ambient/mix water dispensing:
    1. Navigate to the ambient/mix setting using the boiling water button.
    2. Touch the chilled water button to increase the millilitres and the measure cup button to decrease the millilitres of your ambient water mix.
    3. Once you are happy with the millilitres for ambient dispensing, touch the menu button to save the quantity setting.
    4. To test the preset measured amount of ambient water, return to the home screen by touching the lock icon two times, place a cup under the water outlets and then touch the ambient water button.
  8. To return to the menu touch the lock button and to return to the home screen touch the lock button again

Did you know:

Did you know that changes in location, season, temperature, atmosphere and municipal water pressure have an impact on the flow rate of water and the way water is dispensed from your BIBO bar? It is for this reason that the present measure is an approximate amount. Please do not leave dispensing water unattended.

Time and date settings

Your BIBO bar display the time and date. Setting the correct time is needed to ensure that your BIBO bar’s energy saving features can function correctly. 

To adjust your time settings:

  1. Touch the menu button on your BIBO bar’s screen and navigate to the calendar setting by touching the boiling water button two times. You will then see the calendar setting selected.
  2. Touch the menu button again to select and enter into the calendar settings. You will see date, time and time format settings.
  3. Use the boiling water button to navigate between the date and time settings. 
  4. To change the date, touch the chilled water button to advance the year and the measure cup button to regress the year. Once the correct year is set use the boiling water button to navigate to the month and day, following the same routine.
  5. Similarly, to change the time, navigate to the time setting using the boiling water button and adjust the hour and minute settings. Furthermore you can select your preferred time format and choose between a 12-hour or 24-hour clock. 
  6. To do this, navigate to the time format setting using the boiling water button and change the format using the chilled water button or the measure cup button. 
  7. Once your date and time have been set correctly, touch the menu button to save the calendar settings. 
  8. To return to the menu touch the lock button and to return to the home screen touch the lock button again. 

Power and energy-saving settings

Your BIBO bar is designed to save energy based on your usage behaviour and lifestyle. The first energy saving technique is Sleep Mode which allows your BIBO bar to go to sleep and save energy after a certain amount of time of non-use. The second energy saving setting is Power On/Off Mode, which puts your BIBO bar on standby over a preselected time and duration, enabling your BIBO bar to turn on and off at different times of the day according to when you will be using it. We highly recommend enabling both your power settings to save as much energy as possible and the environment.

To adjust your power settings:

  1. Touch the menu button on your BIBO bar’s screen.
  2. Navigate to the power setting by touching the boiling water button three times. You will then see the power setting selected.
  3. Touch the menu button again to select and enter into the power settings. 
  4. To set your BIBO bar’s sleep mode:
    1. Use the boiling water button to navigate to the sleep settings
    2. Touch the menu button to enter into the sleep settings. You will see an on/off setting and an hourly setting. 
    3. Use the chilled water or measure cup to choose whether you would like your sleep mode on or off.
    4. Once you are happy with your choice, touch the menu button to save your choice. 
    5. Use the boiling water button to navigate to the hourly setting.
    6. Use the Chilled water and Measure cup to set the amount of inactive hours after which you would like your BIBO bar to enter into sleep mode.  This is between 1 and 4 hours. 
    7. Once you are happy touch the menu button to save the setting. 
    8. Touch the lock button to return to the home screen.
    9. When your BIBO bar is in sleep mode, simply touch any button to wake it up again, your BIBO bar can take up to a minute to wake up and temperatures to normalise.
  5. To set your BIBO bar’s power on/off mode: 
    1. Use the boiling water button to navigate to the power on/off settings
    2. Touch the menu button to enter the power on/off settings.
    3. You will see an option for three on/off times.
    4. Use the boiling water option to navigate between the on/off time settings.
    5. To set an on/off time, touch the chilled water/measure cup button.
    6. Once you have chosen between the on/off option, touch the boiling water button to navigate to the hour setting using the chilled water button to advance the hourly time and the measure cup button to regress the hour. 
    7. Similarly navigate to the minute setting by touching the boiling water button and follow the same routine. 
    8. To set another on/off time, touch the boiling water button to navigate to the next setting and follow the same routine as above.
    9. Once you are happy with your set on/off times, touch the menu button to save. 
    10. To return to the home screen, press the lock button.
    11. If you’d like to wake up your BIBO while in standby mode, press any button.

Safety settings

The BIBO bar dispenses boiling water. Accordingly it is necessary to take precautions when dispensing boiling hot water. While your BIBO bar has an inherent safety feature for boiling hot water dispensing, it is recommended that for children, the child lock setting be further enabled. While the child lock setting ensures further safety measures, children should always be supervised around the BIBO bar.

To enter the child lock setting:

  1. Touch the menu button on your BIBO bar’s screen.
  2. Navigate to the child lock setting by touching the boiling water button four times. You will hen see the child lock setting selected.
  3. Touch the menu button to enter
  4. Navigate to your preferred option using the boiling water button. 
  5. Once your preferred child lock mode has been selected, touch the menu button to save the setting
  6. To return to the home screen press the lock button twice.

Once the child lock setting has been enabled, you will only be able to dispense boiling hot water by first touching the lock button and then holding the boiling water button for 3 seconds.

Ring settings

Your BIBO bar gives you the option for it to beep every time a button is touched or to rather operate in silent mode. As a default setting your BIBO’s sound feedback is turned off.

To adjust the ring setting:

  1. Touch the menu button on your BIBO bar’s screen.
  2. Navigate to the ring setting by touching the boiling water button seven times. You will then see the ring setting selected.
  3. Touch the menu button again to enter.
  4. Navigate to your preferred ring setting using the boiling water button.
  5. Once your preferred ring setting has been selected, touch the menu button to save the setting. 
  6. To return to the home screen touch the lock button twice. 

Dispensing water

Dispensing boiling water

  1. Place your mug, thermal cup or pot under the water outlet.
  2. Unlock the boiling hot water flow by touching the lock button followed by the boiling water button. If you have activated the child lock feature you will need to hold the boiling water button for 3 seconds. 
  3. Boiling hot water will then begin to dispense. 
  4. Once your vessel has filled, touch any button to stop the water flow.

Dispensing chilled water:

  1. Place your cup or bottle under the water outlet.
  2. Touch the chilled water button to start dispensing water.
  3. Once your vessel has filled, touch any button to stop the water flow.

Dispensing ambient/mix water:

To use this feature, you will need to ensure the correct settings are saved, according to the instructions provided here

  1. Place your cup, mug or bottle under the water outlet. 
  2. Touch the ambient water button to start dispensing water.
  3. Your BIBO bar will first dispense a measured amount of cold water, followed by a measured amount of boiling water (take caution).
  4. Once your vessel has filled according to the amount set in the menu preferences, the water flow will stop automatically. To stop the water flow at any point before, touch any button on the screen. 

Note: a ratio of hot and cold water will be dispensed. If the water flow is manually stopped before completed, the temerature of the dispensed water will be impacted.

Maintaining your BIBO bar

Reference these icons in instructions:

Menu button

Boiling water button

Chilled water button

Measure cup button

Lock button

Ambient water button

Filter and zapper replacement

Maintaining your BIBO bar is necessary to ensure its optimum operation and that all the ‘bad guys’ are removed efficiently from your drinking water. Maintenance is simple and involves the replacement of the BIBO maxi filter every 6 months and the replacement of the BIBO zapper once a year. Although your BIBO bar will alert you when your BIBO maxi filter and BIBO zapper require replacement, the simplest way to stay on top of your filter requirements is by signing up to our filters@home debit order.

By signing up to the filters@home package, we will track, over the lifetime of your BIBO bar, exactly when your BIBO bar requires filter replacements – sending you your filters on time and to your door before you know it. Simple as that! If you’d like to find out more about our filters@home package, please get in touch on hello@bibo.co.za or 0800 00 BIBO (2426)

To see how many days are left on your filters, enter the filter settings as follows:

  1. Touch the menu button on your BIBO bar’s screen.
  2. Navigate to the filter settings by touching the boiling water button five times. 
  3. Touch the menu button to select and enter into the filter settings. You will see the maxi filter and zapper options.
  4. Navigate to your preferred option using the boiling water button, either entering into your maxi filter or BIBO zapper settings.
  5. Touch the menu button to enter into your preferred settings. You will then see how many days are left on either your BIBO maxi filter or BIBO zapper depending on which option you selected.
  6. To return to the menu touch the lock button and repeat the instructions above to enter into the other filter/replacement setting or to return to the home screen touch the lock button again. 

Replacing your BIBO maxi filter

Your BIBO bar will alert you when your BIBO maxi filter needs to be replaced by first displaying a countdown to the expiration day and then with a replace filter message once the expiration date has come.

Changing the BIBO maxi filter is simple and involves the following:

  1. Remove the lid on the top of your BIBO bar by simply lifting it off. You will see the tops of two white filters on the right hand side of your BIBO bar. The maxi filter is the one towards the back of your BIBO bar and can be recognised by its wider shape and a protruding handle from the top to unlock the used maxi filter. You can either do this by hand or using the white grip tool supplied with your filter pack. 
  2. Pull the filter upwards and out.
  3. Remove your new BIBO maxi filter from it’s packaging and insert it.
  4. Turn the new maxi filter clockwise to lock and install the new filter. 
  5. Replace the lid of your BIBO bar.
  6. Once the filter has been replaced, touch the menu button on your BIBO bar’s screen. 
  7. Navigate to the filter setting by touching the boiling button five times. 
  8. Touch the menu button to select and enter into the filter settings/ You will then see the maxi filter and zapper options. 
  9. Navigate to your preferred option using the boiling water button. In this instance the maxi filter options should already be selected.
  10. Touch the menu button to enter into the maxi filter settings. You will then see how many days are left on your BIBO maxi filter along with the option to change the current maxi filter. 
  11. To activate and reset your filter counter touch the menu button again. You will then see the counter updated to 180 days left on your BIBO maxi filter. 
  12. To return to the menu touch the lock button and to return to the home screen touch the lock button again. 

Replacing your BIBO zapper

Your BIBO bar will alert you when your BIBO zapper needs to be replaced by first displaying a countdown to the expiration day and then with a replace zapper message  once the expiration date has come.

Changing the BIBO zapper is simple and involves the following:

  1. Remove the lid on the top of your BIBO bar by simply lifting it off. You will see the tops of two white filters on the right hand side of your BIBO bar. The BIBO zapper is the one towards the front of your BIBO bar and can be recognised by its slimmer shape and flat top. 
  2. To release the BIBO zapper, you will need the key supplied with the delivery and/or installation of your BIBO bar. If you cannot locate it, do not worry! You should find a key in your filter replacement box. Alternatively use anything small to release the latch.
  3. Put the key into the red slot on the top of the BIBO zapper
  4. Push the key down to release the latch.
  5. Turn the BIBO zapper anti-clockwise to open.
  6. Pull the BIBO zapper upwards and out.
  7. Remove your new BIBO zapper from its packaging (please handle it with care as it is delicate) and inserrt it into the top of your BIBO bar.
  8. Push down so the red tongue is out and then twist.
  9. Turn the new BIBO zapper clockwise to close and install the new zapper. 
  10. Replace the lid of your BIBO bar.
  11. Once the BIBO zapper has been replaced, touch the menu button on your BIBO bar’s screen. 
  12. Navigate to the filter setting by touching the boiling button five times. 
  13. Touch the menu button to select and enter into the filter settings/ You will then see the maxi filter and zapper options. 
  14. Navigate to your preferred option using the boiling water button. In this instance touch the boiling water button once to select the BIBO zapper option.
  15. Touch the menu button to enter into the BIBO zapper settings. You will then see how many days are left on your BIBO zapper along with the option to change the current BIBO zapper. 
  16. To activate and reset the BIBO zapper counter touch the menu button again. You will then see the counter updated to 360 days left on your BIBO zapper. 
  17. To return to the menu touch the lock button and to return to the home screen touch the lock button again. 

Cleaning your BIBO bar

The BIBO bar is connected to an electrical supply. Please take caution to not wet the back of the BIBO bar whilst cleaning it. To keep your BIBO bar looking sparkly and fresh, clean it by simply wiping it down with a damp cloth. If you wish, you are also able to use mild soap or any other gentle detergent. Please don’t use harsh detergents, concentrated washing liquids or solvents to clean your BIBO bar. Additionally, please avoid anything abrasive (such as steel brushes, scourers and the like) to clean the body of your BIBO bar as it will scratch. The BIBO bar drip tray can be removed and cleaned by hand or in your dishwasher.

Technical information

Product specifications

There are lots that goes on inside your BIBO bar. If you’re looking for the technical ins and outs, please find the BIBO bar specifications below: 

* The dispense capacity is calculated at an ambient and inlet water temperature of +25ºC.

The maximum ambient working temperature is +38ºC.

Safety notes

Please remember that this new member of your home/ office is an electrical appliance. Accordingly, to keep both you and your BIBO bar working together in harmony, some safety stuff need to be followed. Please remember: Your BIBO bar is for indoor use only. Avoid placing your BIBO bar in direct sunlight or next to flammable materials. Avoid placing your BIBO bar near other appliances that could get damaged if wet. Do not immerse your BIBO bar in water. Your BIBO bar uses 230VAC voltage and should be used with a 3-pin plug.

Warning: the BIBO bar must be used with a reliable earth in the mains power supply socket. Ensure that your water feed/ supply is flushed out thoroughly into a bucket until clear water is visible with no sediments or dirt particles in the water. This is to ensure your BIBO bar does not block up. Be sure to do so especially on newly renovated homes and offices. Ensure that your water feed/ supply is a cold water feed only. It is important that, when using a new or freshly cleaned BIBO bar for the first time, the water is flowing freely through both the hot and cold water outlets before switching the hot water tank on.

When your BIBO bar is turned on for the first time, we recommend running 1-1,5 litres of water through it before drinking the water. This makes sure that the water is at its freshest. Your BIBO bar can produce high temperature boiling water. As with any kettle, pan or appliance capable of producing boiling water, please exercise caution. Your BIBO bar’s hot tank is directly connected to the hot water outlet with no valves between the tank and the hot water outlet. This it to prevent the valves from being damaged by the boiling water. As such, it is normal for a small amount of excess water to be released after the boiling water has been dispensed. Please take caution.

If you’re looking for a little more technical information or explanations regarding your trusty BIBO bar, please don’t hesitate to get in touch with us via email at help@bibo.co.za

Troubleshooting

In the unlikely event that you find yourself in a bit of a pickle with your BIBO bar, please refer to the troubleshooting guide below to determine the possible fault types and suggested steps to get your BIBO bar up and running again

Faulty Type Possible Cause Solution
No water flow 1. Machine power is not connected
2. Power socket failure
3. ½” T connector closed
4. Main line blockage or water shut off
5. Low water pressure 		1. Unplug and replug your BIBO bar. Check the switch is on
2. Check the socket and fuse
3. Ensure water inlet valve is open
4. Check your water supply system
5. Check your water supply system
No hot water 1. Heating system not turned on
2. Hot water temperature too low
3. Excessive hot water use
4. Power saving mode
5. Hot tank disabled after long non-use 		1. Turn on hot tank switch (ensure water flows freely before switching on)
2. Check the water temperature settings
3. Refer to red bar guide on screen
4. Wake BIBO bar up by following prompts
5. Call 0800 00 BIBO (2426) to reset tank
6. p.s. Always unplug BIBO bar if unused for long
No cold water 1. Chilled temperature set too high
2. Excessive cold water use
3. Ice build-up after long non-use 		1. Check cold water temperature setting
2. Refer to blue bar guide on screen
3. Turn off power and water for 2 hours, then retry
4. Call 0800 00 BIBO (2426) if issue repeats
5. p.s. Unplug BIBO bar when not in use
Leakage 1. Drip tray is full
2. Leak inside BIBO bar 		1. Empty tray and dry thoroughly
2. Turn off power and water, contact 0800 00 BIBO (2426)
Odour from water 1. New BIBO bar
2. Long period of non-use
3. Filters not replaced 		1. Drain 10–15 litres of water through BIBO bar
2. Replace BIBO maxi filter
3. Replace expired filters

If you’re still a little stuck and find that your BIBO bar is still not operating as it should, or if a problem persists, please contact us via email at hello@bibo.co.za or call us on 0800 00 BIBO (2426). Your BIBO bar may require some professional TLC.

Warranty

Your BIBO bar comes with a free one year warranty, which means that in the unlikely event that there is any problem or fault, which our team cannot repair on site, we will replace your BIBO bar with a new one for free while your warranty is valid.

Appropriate maintenance costs will be charged for any damage that is caused by the misuse of your BIBO bar or incurred once your warranty has expired. You can extend your 1 year warranty for another year on www.bibo.co.za.

Please remember that if you experience any problems with your BIBO bar, do not attempt to disassemble your BIBO bar by yourself, this will invalidate your product warranty. BIBO will take no responsibility for any resulting issues. So rather keep it simple and contact us directly via email at help@BIBO.co.za or call us on 0800 00 BIBO (2426) – let us do all the work!

Please remember to let us know how you’re enjoying your BIBO bar by emailing us at hello@bibo.co.za with your feedback or reviewing us on Facebook here . Wishing you many happy, healthy and hydrating hours with your BIBO bar.

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